Q:In what format are recommended for artwork?
A:AI, CDR vector files are strongly recommended, HD files like PSD,PDF,JPG,BMP,GIF,TIFF are acceptable. No matter what format, please make sure that your design is clear enough for our printing.
Vector: line art is scalable to any size, it never loses resolution and the image stays clean and crisp. Vector files can be submitted to any size.
In addition, if you are strict with color, you’d better provide color in CMYK or PANTONE.
Q:Do I need to pay for the design?
A:No,design is free here! If you have designed artwork ,please send it to us our professional designer will recheck the artwork with you. If you don’t have designed artwork, you can send the sketched images to us, our designer will help you do the design and recheck with you to your satisfaction.
Q:Can I change my artwork once it has been approved and is in the production?
A：Sorry, you can’t. Once your artwork has been approved, it will go straight to production and no changes can be made.
Q:What’s your quality guarantee?
A:We are a professional enterprise with a complete manufacture chain. All production processes are completed in the company, from design, printing, cleaning, sewing to packaging and logistics. Our humanized management system and strict quality inspection system ensure the first-class quality of our products.
We supply one year quality warranty for the hardware.
Q:What materials do you use?
A:We use high-quality materials, such as knitted polyester tribute satin and Oxford. We will discuss with you which material matches your need and budget, ending with excellent display.
Q:What’s your printing technology?
A:We have the high-tech printing technology, Heat Transfer Printing(also called Thermal Transfer Printing),Jet Printing, and Water printing. The printing technology will match the material and the quantity of order.
Q:How many colors can I chose?
A:No limit of color here! You can choose as many photos or graphics as you need to be printed.
Q：How long will they last?
A:There is no definite answer, due to the usage condition and installations, products in suitable conditions and correct installations will last longer. Our products and accessories are in high quality and good durability. we have one year quality warranty for hardware.
Q:Do you have larger discount to bulk order?
A:Of course we have , the more quantity, the lower price. we offer quantity discounts on almost all of our products! If you need more than 10, please reach out to our team for quote.
Q:How do you ship your goods?
A: By express of DHL, UPS, FEDEX, TNT, EMS and other international express service, or by air or sea.
We can ship just about anywhere in the world. If shipped outside of the United States, please keep in mind that any pricing list on the website will not include customs duties, taxes or fees, which will be the responsibility of the buyer.